WhatsApp Automation
Automate Customer Engagement on WhatsApp
Transform WhatsApp into a powerful customer engagement channel with intelligent chatbots, automated workflows, bulk messaging, and secure API integrations. Deliver support, sales, and notifications instantly—where your customers already are, 24×7.
Why Choose Accucia for WhatsApp Automation
What makes us WhatsApp automation experts
WhatsApp API Experts
Official WhatsApp Business Solution Provider–aligned team. We manage Meta verification, API setup, phone number onboarding, and compliance—ensuring a smooth and fast approval process without confusion.
Quick Deployment
Basic chatbots go live in 2–3 weeks. Advanced automation flows in 4–6 weeks. We use proven frameworks, templates, and reusable components to launch faster and reduce development time.
Compliance & Security
GDPR-compliant data handling, opt-in consent flows, message encryption, secure webhooks, and adherence to WhatsApp's commerce and messaging policies. Your customer data stays safe—always.
Natural Conversations
Chatbots that feel human, not robotic. We use NLP, contextual understanding, memory, and personalized responses to create meaningful customer interactions.
Multi-language Support
Build chatbots in 50+ languages including English, Hindi, Spanish, Arabic, and Indian regional languages. Automatic language detection ensures effortless multilingual conversations.
Proven ROI
Our clients see: 60–80% reduction in support costs, Up to 3× engagement vs email, 90%+ message open rates, and 40–50% increase in conversions with automation.
WhatsApp Automation Process
From strategy to deployment and optimization
Strategy & Use Case Definition
Identify automation opportunities, define conversation flows, establish KPIs, and plan integrations with CRM, ERP, order management, and helpdesk platforms.
Conversation Design
Design user journeys, create message templates, map out logic trees, and craft chatbot scripts that feel natural and helpful.
Development & Training
Develop chatbot logic, train NLP models for intent recognition, integrate APIs, and configure dynamic responses based on real customer behavior.
API Setup & Compliance
Configure WhatsApp Business API, set up webhooks, verify Meta compliance, manage opt-in/opt-out flows, and ensure full GDPR & WhatsApp policy alignment.
Testing & Deployment
Test all flows (happy paths + edge cases), validate error handling, and deploy gradually with monitoring dashboards and real-user feedback.
Optimization & Analytics
Analyze chat behavior, identify drop-off points, optimize responses, add new features, run A/B tests, and refine the bot continually based on insights.
WhatsApp Automation Services
Complete WhatsApp Business solutions for customer engagement
WhatsApp Chatbot Development
AI-powered WhatsApp chatbots that handle FAQs, product recommendations, order tracking, appointment booking, and support automatically and instantly.
Flow Builder Integration
Drag-and-drop flow builders for creating conversational workflows without coding. Create branching logic, collect customer details, and automate complex journeys.
WhatsApp Campaigns
Send bulk messages, promotional broadcasts, alerts, and updates to opt-in customers. Segment audiences, schedule campaigns, and track open rates, clicks, and conversions.
WhatsApp Business API
Official API integration for enterprise-grade messaging. Supports green tick verification, unlimited messaging, and integration with CRM, ERP, and ticketing systems.
Customer Support Automation
24/7 automated support for FAQs, ticket creation, order status updates, and appointment scheduling. Seamless handoff to human agents for complex issues.
WhatsApp Automation Stack
Advanced tools and platforms for intelligent messaging
Frequently Asked Questions
Common questions about WhatsApp automation
Pricing depends on chatbot complexity, message volumes, integrations, and use cases. We offer flexible plans for startups, SMEs, and enterprises. Contact us for a custom quote.
We handle the complete Meta verification process—business verification, phone number setup, API onboarding, and template approvals.
Yes, to users who have opted in. Promotional templates must follow WhatsApp's guidelines. We help create approved templates for marketing, offers, and announcements.
The Business App is manual. The API offers automation, chatbots, CRM integration, unlimited messaging, and enterprise-scale workflows.
Absolutely. We integrate with HubSpot, Zoho, Salesforce, Freshdesk, Zendesk, custom CRMs, and ERPs.
Bots can understand context, respond naturally, personalize replies, and execute automated tasks. With AI + NLP, they continuously improve through user interactions.
E-commerce, healthcare, real estate, education, hospitality, logistics, finance, and any business needing high-volume customer communication.
Ready to Automate WhatsApp?
Let's build intelligent WhatsApp automation that engages customers and drives conversions.
